Shipping Policy
Thank you for shopping with Pure Filters. We aim to provide fast and reliable shipping so your order reaches you safely and on time.
1. Order Processing
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All orders are processed within 1–2 business days (excluding weekends and holidays).
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You will receive a confirmation email once your order has been placed and another email with tracking information once your order has shipped.
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In case of any delay, we will notify you immediately.
2. Shipping Methods & Delivery Times
| Shipping Carrier | Service Type | Estimated Delivery Time |
|---|---|---|
| USPS Priority Mail | Standard Shipping | 4–5 Business Days |
| UPS | Express Shipping | 3–4 Business Days |
| FedEx | Priority Shipping | 4–5 Business Days |
⏳ Note: Delivery times are estimates and may vary due to external factors such as weather, holidays, or courier delays.
3. Shipping Rates
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Shipping rates are calculated at checkout based on your location and selected shipping method.
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We may offer free shipping promotions from time to time — these will be clearly displayed on our website.
4. Tracking Your Order
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Once your order has shipped, you will receive a tracking number via email.
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You can track your order directly through the carrier’s website:
5. Incorrect Address
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Please ensure your shipping address is entered correctly at checkout.
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We are not responsible for lost packages due to incorrect shipping details provided by the customer.
6. Lost or Delayed Packages
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If your package is delayed or lost in transit, we will assist you in contacting the carrier to resolve the issue.
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We are not liable for delays caused by the courier or factors beyond our control.